Anyone at all been able to get in contact with them; either by telephone or by email?
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SAAS
Started by Ally, Sep 06 2006 06:29 PM
46 replies to this topic
#1
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Posted 06 September 2006 - 06:29 PM
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#2
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Fully Fledged Genius
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Posted 06 September 2006 - 08:09 PM
Yes, took me 30 mins in a phone queue tho 
and....i'm going to have to do the same tomorrow
and....i'm going to have to do the same tomorrow
#3
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Posted 07 September 2006 - 12:04 AM
Damn. This year has been hellish applying for my Loan and Fees.
I waited 20 mins in a phone queue only to be told to phone someone else - no thanks.
Tried online, didn't work - I've been given the wrong number.
Emailed SAAS - waited ages for a reply.
Finally applied... and have heard nothing yet...
I waited 20 mins in a phone queue only to be told to phone someone else - no thanks.
Tried online, didn't work - I've been given the wrong number.
Emailed SAAS - waited ages for a reply.
Finally applied... and have heard nothing yet...
#4
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Fully Fledged Genius
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Posted 07 September 2006 - 10:17 AM
i got an awards letter for £850...was not impressed
so i phoned them this morning and they've said its going to take another 21 days for my application to go through the system again
i'm still not impressed >:<
so i phoned them this morning and they've said its going to take another 21 days for my application to go through the system again
i'm still not impressed >:<
#5
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Fully Fledged Genius
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Posted 07 September 2006 - 10:28 AM
I sent my application away, and they receieved it on the 25th August. So it says I should wait 28 days before worrying about not getting a reply! So I'll just have to wait! 
Mark
#6
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Posted 07 September 2006 - 11:42 AM
I've already had my award notice, because I applied early like a good boy 
However, they took £92 off me because I was apparantly overpaid last year. I sent in evidence from last year to get it re-assessed, but I've not heard from them yet
I think the key is to apply in the summer when they're not so busy (maybe I shouldn't have tipped you all off
)
However, they took £92 off me because I was apparantly overpaid last year. I sent in evidence from last year to get it re-assessed, but I've not heard from them yet
I think the key is to apply in the summer when they're not so busy (maybe I shouldn't have tipped you all off
)
#7
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Posted 07 September 2006 - 11:09 PM
QUOTE(George @ Sep 7 2006, 12:42 PM) 
I've already had my award notice, because I applied early like a good boy
Indeed. Me as well.
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#8
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Posted 07 September 2006 - 11:18 PM
smart arses
#9
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Posted 07 September 2006 - 11:22 PM
Tried applying online......failed
Called.......failed
Emailed.......got a reply
Sent paper form.......waiting
Called.......failed
Emailed.......got a reply
Sent paper form.......waiting
#10
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Posted 08 September 2006 - 12:21 AM
If you do it in March/April when they start the loan applications for the new session then all the trouble you ppl have been reporting doesnt happen. It's a pain to have to do it every year but its just one of those things lol.
Another reason I do it early is because St Andrews will not let you matriculate as a student until you have proof that tuition fees will be paid for. Tho I believe other uni's are a lot more flexible about that and give you a few weeks to sort it out after matricualtion.
Another reason I do it early is because St Andrews will not let you matriculate as a student until you have proof that tuition fees will be paid for. Tho I believe other uni's are a lot more flexible about that and give you a few weeks to sort it out after matricualtion.
#11
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Posted 08 September 2006 - 10:50 AM
glasgow is the same i think so i did mine early
#12
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Posted 08 September 2006 - 11:04 AM
QUOTE(waitingforan_alibi @ Sep 8 2006, 11:50 AM)
glasgow is the same i think so i did mine early
glasgow is defo the same....i've got an awards letter, just not for the amount i want
#14
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Posted 08 September 2006 - 04:24 PM
I'm entited to a £1300 abursury and a £2000 loan, as well as the £1700 tuition fees paid for.
I applied in June like a good boy.
I applied in June like a good boy.
#15
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Posted 08 September 2006 - 08:19 PM
I applied in May - didnt make it any quicker never heard back until august and ther phn system has 2 be the worst ever for trying 2 actually speak 2 someone!!
#16
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Posted 08 September 2006 - 09:50 PM
I sent mine on 15th August and got it the other day.
By the way, Glasgow let you hand in the letter late... I know a few people who didn't have it until October and they just gave it to the registry.
And are tuition fees not just £1200 (sorry to be picky!)?
By the way, Glasgow let you hand in the letter late... I know a few people who didn't have it until October and they just gave it to the registry.
And are tuition fees not just £1200 (sorry to be picky!)?
The race is long, and in the end it's only with yourself.
#17
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Posted 08 September 2006 - 11:02 PM
QUOTE(xpurple_starsx @ Sep 8 2006, 10:50 PM)
I sent mine on 15th August and got it the other day.
By the way, Glasgow let you hand in the letter late... I know a few people who didn't have it until October and they just gave it to the registry.
And are tuition fees not just £1200 (sorry to be picky!)?
Varies from uini to uni and course to course.
#18
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Posted 09 September 2006 - 12:05 AM
see i didnt think that was the case, i was under the impression the reason england have top up fees is because the fees do not vary from course to course or uni to uni
If i am not here i am somewhere else
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Posted 09 September 2006 - 12:11 AM
Yeah, I thought that wasn't the case here either, as I noticed most courses have a fee of £1,175 up here, hence the maximum tutuion fee payable here being £1,200.
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#20
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Posted 09 September 2006 - 07:21 AM
QUOTE(The Wedge Effect @ Sep 9 2006, 01:11 AM)
Yeah, I thought that wasn't the case here either, as I noticed most courses have a fee of £1,175 up here, hence the maximum tutuion fee payable here being £1,200.
If Heriot Watt's tuition fees come to £1700, then obviously £1200 is not the maximum payable up here.
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